1. Information We Collect

PostKite collects information to provide and improve our social media management services. We collect:

• Account information (email, profile details)
• Social media account connections and content
• Usage data and analytics
• Device and browser information
• Communication data when you contact support

2. How We Use Your Information

We use your information to:

• Provide and maintain our social media management services
• Schedule and publish your content across platforms
• Provide analytics and performance insights
• Send service updates and support communications
• Improve our platform and develop new features
• Ensure security and prevent fraud

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• With social media platforms as necessary to provide our services
• With service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transaction (merger, acquisition)

4. Social Media Platform Integration

PostKite integrates with Twitter/X, LinkedIn, Bluesky, Reddit, and Threads to manage your content. When you connect these accounts, we access only the permissions necessary to provide our services. Your content is transmitted securely to these platforms according to your scheduling preferences.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data transmission, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal compliance.

7. Your Rights and Controls

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Disconnect social media accounts at any time
• Export your content and data
• Opt out of non-essential communications

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.

9. International Data Transfers

PostKite may transfer and process your information in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our service. Your continued use of PostKite after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@postkite.com or through our support channels within the application.